Approved Standard

Customer service specialist

Dealing with customer queries, purchases and complaints.

Level
3
Reference
ST0071
Sector
Sales, marketing and procurement
Typical duration
15 months
Approved for delivery
10 May 2018
Maximum funding
£4,000.00
Trailblazer contact
enquiries@icsmail.co.uk
External quality assurance (EQA) provider
Ofqual

Full information on Customer service specialist

Source: Institute for Apprenticeships and Technical Education

Standard version details

The version may be estimated where records did not previously exist.
Standard Version details
Version Active apprentices Active EPAOs Completed assessments
1.3 397 25 0
1.2 921 26 30
1.1 202 24 450
1.0 41 19 4304
4783

End-point assessment organisations

Regions EPAOs in region Active apprentices Completed assessments
North East
28 67 222
North West
28 196 748
Yorkshire and the Humber
28 149 564
East Midlands
28 186 465
West Midlands
28 171 636
East of England
28 120 426
London
28 290 461
South East
28 215 614
South West
28 155 366
Other
0 13 281
1562 4783