Approved Standard

Customer service specialist

Dealing with customer queries, purchases and complaints.

Level
3
Reference
ST0071
Sector
Sales, marketing and procurement
Typical duration
15 months
Approved for delivery
10 May 2018
Maximum funding
£4,000.00
Trailblazer contact
enquiries@icsmail.co.uk
External quality assurance (EQA) provider
Ofqual

Full information on Customer service specialist

Source: Institute for Apprenticeships and Technical Education

Standard version details

The version may be estimated where records did not previously exist.
Standard Version details
Version Active apprentices Active EPAOs Completed assessments
1.2 938 22 4
1.1 684 23 132
1.0 91 19 4182
4318

End-point assessment organisations

Regions EPAOs in region Active apprentices Completed assessments
North East
25 63 205
North West
25 232 693
Yorkshire and the Humber
25 134 537
East Midlands
25 231 396
West Midlands
25 230 560
East of England
25 168 369
London
25 229 409
South East
25 225 566
South West
25 184 319
Other
0 17 264
1713 4318