Approved Standard

Digital support technician

Maximising the effective use of digital office technologies, productivity software and digital communications in organisations.

• Level: 3
• Reference: ST0120
• Sector: Digital
• Typical duration: 15 months
• Approved for delivery: 1 January 0001
• Maximum funding: £13,000.00
• Trailblazer contact: kate.mooney@bt.com
• External quality assurance (EQA) provider: Ofqual

Full information on Digital support technician

Source: Institute for Apprenticeships and Technical Education

Standard version details

The version may be estimated where records did not previously exist.

Version	Active apprentices	Active EPAOs	Completed assessments
2.0	0	2	0
1.1	6347	12	821
1.0	1	7	355
			1176

End-point assessment organisations

Regions	EPAOs in region	Active apprentices	Completed assessments
► North East	12	64	96
1st for Awarding A2A Qualifications Academy for Project Management Accelerate People Ltd BCS, The Chartered Institute for IT City and Guilds DSW Consulting Explosive Learning Solutions Ltd Notebook Assessment Services Limited Progress Minded Ltd Smart Awards The British Institute of Recruiters
► North West	12	315	171
1st for Awarding A2A Qualifications Academy for Project Management Accelerate People Ltd BCS, The Chartered Institute for IT City and Guilds DSW Consulting Explosive Learning Solutions Ltd Notebook Assessment Services Limited Progress Minded Ltd Smart Awards The British Institute of Recruiters
► Yorkshire and the Humber	12	173	98
1st for Awarding A2A Qualifications Academy for Project Management Accelerate People Ltd BCS, The Chartered Institute for IT City and Guilds DSW Consulting Explosive Learning Solutions Ltd Notebook Assessment Services Limited Progress Minded Ltd Smart Awards The British Institute of Recruiters
► East Midlands	12	243	99
1st for Awarding A2A Qualifications Academy for Project Management Accelerate People Ltd BCS, The Chartered Institute for IT City and Guilds DSW Consulting Explosive Learning Solutions Ltd Notebook Assessment Services Limited Progress Minded Ltd Smart Awards The British Institute of Recruiters
► West Midlands	12	231	119
1st for Awarding A2A Qualifications Academy for Project Management Accelerate People Ltd BCS, The Chartered Institute for IT City and Guilds DSW Consulting Explosive Learning Solutions Ltd Notebook Assessment Services Limited Progress Minded Ltd Smart Awards The British Institute of Recruiters
► East of England	12	217	75
1st for Awarding A2A Qualifications Academy for Project Management Accelerate People Ltd BCS, The Chartered Institute for IT City and Guilds DSW Consulting Explosive Learning Solutions Ltd Notebook Assessment Services Limited Progress Minded Ltd Smart Awards The British Institute of Recruiters
► London	12	992	142
1st for Awarding A2A Qualifications Academy for Project Management Accelerate People Ltd BCS, The Chartered Institute for IT City and Guilds DSW Consulting Explosive Learning Solutions Ltd Notebook Assessment Services Limited Progress Minded Ltd Smart Awards The British Institute of Recruiters
► South East	12	460	186
1st for Awarding A2A Qualifications Academy for Project Management Accelerate People Ltd BCS, The Chartered Institute for IT City and Guilds DSW Consulting Explosive Learning Solutions Ltd Notebook Assessment Services Limited Progress Minded Ltd Smart Awards The British Institute of Recruiters
► South West	12	279	188
1st for Awarding A2A Qualifications Academy for Project Management Accelerate People Ltd BCS, The Chartered Institute for IT City and Guilds DSW Consulting Explosive Learning Solutions Ltd Notebook Assessment Services Limited Progress Minded Ltd Smart Awards The British Institute of Recruiters
► Other	0	3376	2
Other includes learners from the rest of the UK including the Channel Islands and self directed distance learning, for example eLearning and webinars. Currently no EPAOs
		6350	1176

How apprentices in England are assessed